Resources
Guides, answers, and plain-English explainers
We wrote the resources we wish existed when we started this business — the ones that just tell you what you need to know, without the medical jargon.
Complete MAS Medicaid Transportation Guide
The definitive guide to booking free Medicaid rides through MAS in New York — phone numbers, the 72-hour rule, exceptions, standing orders, and how to request DachiPlus.
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What is NEMT? Non-Emergency Medical Transportation Explained
Plain-English definition of NEMT, who uses it, what vehicles are used, and how it differs from ambulances.
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Does Medicare Cover Medical Transportation?
Short answer: Original Medicare generally does not, but Medicare Advantage often does. Full breakdown.
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How to Book Medicaid Transportation in NY
Step-by-step walkthrough: phone numbers, what to say, what to have ready, how to request a specific provider.
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Medicaid Transportation Eligibility in NY
Who qualifies, what trips are covered, what to do if you don't qualify.
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Medicare Advantage Transportation Benefits Explained
How MA transportation benefits work — trip counts, distance limits, eligible destinations.
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How Much Does Medicaid Pay for NEMT?
How the NY Medicaid NEMT rate structure works — and why the patient pays nothing.
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NEMT vs Ambulette — What's the Difference?
NEMT is the service category. Ambulette is one specific vehicle type within it. Here's the distinction.
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Complete FAQ — 40+ questions answered
Every question we get on the phone, indexed and searchable. Medicaid, private pay, insurance, services, equipment.
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