Can You Get Rides to Work With Medicaid? Medicaid Transportation, the Hicksville Campus & What's Actually Covered

Does Medicaid Pay for Rides to Work in Nassau County?

No — New York Medicaid does not pay for rides to work, and that's true everywhere in Nassau County, including searches tied to the Hicksville campus. The Medicaid transportation benefit is strictly for non-emergency medical transportation (NEMT) — trips to and from Medicaid-covered services such as dialysis, primary care, behavioral health, and specialist visits. Commuting to a job, getting to a job interview, or running personal errands fall outside what the benefit will authorize.

People often type "medicaid transportation hicksville campus" because the Nassau County Department of Social Services (DSS) campus sits in Hicksville, and they assume that office books their rides. It doesn't. In New York, medical transportation is administered statewide by MAS (Medical Answering Services), not by your local DSS office. If your real need is getting to work, the honest answer is that DachiPlus can help on a private-pay basis — but Medicaid won't foot that bill. For more on the work-ride question, see our guide on how to get a ride to work for free.

The Hicksville Campus, DSS Medical Transportation & the MAS Number

The "Hicksville campus" is the Nassau County DSS office, but it does not schedule your Medicaid medical rides — MAS does. This is the single most common point of confusion for Long Island Medicaid members. While DSS in Hicksville manages your eligibility, case transfers, and benefit questions, the actual ride authorization and booking happen by phone through MAS at 1-844-666-6270.

So if you're searching for the "medicaid transportation hicksville campus contact number," "hicksville campus appointment," or "hicksville campus phone number," the operational number you actually need for rides is the MAS line above. The same is true for members searching the "medicaid transportation huntington station ny number" — Huntington Station is in Suffolk County, and Suffolk rides also route through MAS. To understand how the whole system works, read how NEMT works under NY Medicaid and our detailed MAS Medicaid guide. DachiPlus serves the entire Nassau County service area for these MAS-authorized trips.

How to Set Up Transportation Through Medicaid on Long Island

To set up Medicaid transportation, call MAS at least 72 hours before your appointment, give your details, and request DachiPlus by name. Here's the step-by-step process Long Island members follow:

1. Have your CIN (Client Identification Number) ready — if you're unsure what that is, see what a CIN number is.
2. Call MAS at 1-844-666-6270 at least 72 hours ahead — the 72-hour rule applies to routine trips.
3. Provide the appointment date, time, address, and the type of care.
4. Request DachiPlus as your transportation provider.
5. Specify your mobility level so MAS authorizes the right vehicle — for example wheelchair transportation if needed.

There's no separate paper "medicaid transportation authorization form" you fill out for routine rides — MAS issues the authorization electronically once your trip is approved. Standing orders for recurring trips, like dialysis transportation three times a week, can be set up so you don't call before each ride. For more, see how to book Medicaid transportation in NY. DachiPlus operates Monday–Saturday, 6 AM–8 PM, across Nassau and Suffolk.

What Medicaid Transportation Actually Covers Near Hicksville

Medicaid transportation near Hicksville covers medically necessary trips — and a wide range of them. Eligible Long Island destinations include hospital visits, outpatient care, and recurring treatment. Common examples DachiPlus handles for Nassau members include chemotherapy and oncology rides, radiation therapy, infusion appointments, cardiac rehab, and physical therapy and rehabilitation.

We also coordinate hospital discharge rides home from facilities like nearby Long Island hospitals, plus trips to behavioral health appointments and adult day programs such as Parker Jewish Adult Day. What Medicaid will not cover, again, is anything non-medical — work, school commutes, shopping, or social visits. Those are exactly the trips DachiPlus offers through senior errand and non-medical transportation on a private-pay basis. If you're unsure whether your trip qualifies, check Medicaid transportation eligibility in NY or call us to talk it through.

Moving Counties, Free Rides & Avoiding Cash-Advance Traps

If you move between Long Island counties, your Medicaid case — and your transportation eligibility — must be transferred through DSS, but your MAS booking process stays the same. To "transfer Medicaid to another county," report your new address to DSS (the Hicksville campus for Nassau, or the Suffolk DSS for towns like Huntington Station or Bay Shore). Once your case reflects the correct county, you continue calling MAS at 1-844-666-6270 as usual. DachiPlus covers both the Nassau and Suffolk service areas, so a move within Long Island usually doesn't change your provider.

One important caution: when money is tight and a ride feels out of reach, people sometimes search for "cash advance apps" or "fetch rewards" to cover transportation costs. For approved medical trips, you should never have to pay out of pocket — qualifying rides are free for Medicaid patients in NY. Don't take on app-based debt to reach a covered appointment. If a private-pay ride is what you need, DachiPlus accepts credit, debit, HSA, and FSA — call (516) 754-7777 for a clear quote rather than relying on cash-advance products.

Frequently Asked Questions

Does NY Medicaid pay for rides to work?

No. NY Medicaid (through MAS) only covers transportation to and from Medicaid-covered medical services — not commuting to a job. Work rides would need a different program or private pay. Call DachiPlus at (516) 754-7777 for private-pay options on Long Island.

What is the Medicaid transportation Hicksville campus number?

Hicksville is home to the Nassau County DSS campus, but Medicaid medical transportation in NY is booked through MAS (Medical Answering Services), not DSS, at 1-844-666-6270. Call at least 72 hours before your appointment and request DachiPlus by name.

How do I set up transportation through Medicaid in Nassau County?

Call MAS at 1-844-666-6270 at least 72 hours before your appointment, give your CIN, the appointment details, and request DachiPlus. MAS issues the authorization — you don't need a separate paper form for routine rides.

Can DachiPlus take me to work or errands if Medicaid won't?

Yes, on a private-pay basis. We offer senior errand and non-medical transportation across Nassau and Suffolk. Call (516) 754-7777 to arrange a ride that Medicaid does not cover.

If I move counties, does my Medicaid transportation move with me?

You must report the move to transfer your Medicaid case to the new county's DSS, which updates your eligibility. Your MAS booking process stays the same — call 1-844-666-6270 once your case reflects the new county.