Service
Non-Emergency Medical Transportation on Long Island
Non-Emergency Medical Transportation (NEMT) is scheduled, ground-based transport for patients who need help getting to medical appointments but do not require ambulance-level care. DachiPlus provides NEMT throughout Suffolk and Nassau Counties for ambulatory passengers, wheelchair users, and patients recovering from procedures. We coordinate Medicaid rides through Medical Answering Services (MAS) and accept private pay, Medicare Advantage transportation benefits, workers' compensation, and long-term care insurance.
Who uses this service
Designed for the people who need it most
- Seniors traveling to routine appointments
- Patients receiving regular treatment (dialysis, chemotherapy, physical therapy)
- Individuals recovering from outpatient procedures
- People with mobility limitations who cannot safely use public transit
- Wheelchair users needing accessible transport
- Patients without reliable family transportation
What's included
Everything you'd expect — and what makes a real difference
Door-through-door assistance from your home to the medical facility entrance
Trained, screened drivers experienced with medical passengers
GPS-tracked vehicles with real-time arrival updates
Wheelchair-accessible vehicles available
Companion seating at no additional cost
Coordinated return pickup
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Related services
More ways we transport patients on Long Island
Wheelchair Transport
ADA-compliant wheelchair vans with hydraulic lifts and four-point securement.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
Post-Surgery Transport
Get home safely after surgery, day procedures, or hospital discharge.
FAQ
NEMT — common questions
What is non-emergency medical transportation (NEMT)?
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Non-emergency medical transportation, or NEMT, is scheduled ground transportation for patients who need help getting to medical appointments but do not require ambulance-level care. NEMT vehicles include sedans for ambulatory passengers and wheelchair-accessible vans (ambulettes) for passengers with mobility devices. Drivers are trained in passenger assistance but are not paramedics.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
How much does Medicaid medical transportation cost?
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Medicaid medical transportation is free to eligible Medicaid members. There is no copay, fare, or out-of-pocket cost for trips approved through MAS. The provider bills Medicaid directly.
How much does private-pay medical transportation cost on Long Island?
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Private-pay rates depend on trip type, distance, and vehicle. Ambulatory trips within Suffolk or Nassau typically start around $50–$75. Wheelchair-accessible trips start around $90–$120. Long-distance trips are quoted by route. Wait time and return trips may carry additional charges. Call (516) 754-7777 for an exact quote.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.