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DachiPlus — Medical Transportation on Long Island

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How much does Medicaid pay for NEMT?

Medicaid pays NEMT providers (like DachiPlus) directly — the patient pays nothing. Here's how the rate structure works in New York.

The patient pays nothing

First, the most important thing: Medicaid members pay zero out-of-pocket for approved medical transportation. No copay, no fare, no fee. The provider is paid by Medicaid through the broker (MAS in New York).

How NY Medicaid NEMT rates are set

The New York State Department of Health sets reimbursement rates for NEMT services. Rates vary by:

  • Trip type: Ambulatory, wheelchair, stretcher, long-distance.
  • Vehicle category: Sedan, ambulette, livery, stretcher van.
  • Region: Downstate (NYC, Long Island, Westchester) rates differ from upstate.
  • Distance and time: Loaded miles, wait time.

How providers get paid

The provider completes the trip, submits documentation through the MAS portal, and receives reimbursement from Medicaid (typically within 30 days). Providers are responsible for verifying the member's eligibility, completing the trip as authorized, and submitting clean documentation.

For Medicaid members

You don't need to know the rates. You just need to call MAS, request DachiPlus, and show up for your appointment. Read our complete MAS guide for the full booking process.

For prospective NEMT providers

If you're researching how to start a NEMT business in New York, the NY State DOH NEMT page and the MAS provider portal are the right starting points. We don't share provider-specific rate information.

FAQ

Related questions

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How much does Medicaid medical transportation cost?

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Medicaid medical transportation is free to eligible Medicaid members. There is no copay, fare, or out-of-pocket cost for trips approved through MAS. The provider bills Medicaid directly.

How much does Medicaid pay providers for non-emergency transportation?

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Medicaid reimbursement rates for non-emergency medical transportation are set by the New York State Department of Health and vary by trip type — ambulatory, wheelchair, stretcher, and long-distance trips each have different rates. Rates also vary by region. The provider receives payment directly from Medicaid; the patient pays nothing.

Related reading

Complete MAS Medicaid guide →Medicaid eligibility in NY →Medicaid coverage details →