Service
Mental Health & Behavioral Health Transportation on Long Island
DachiPlus provides transportation to mental health and behavioral health appointments across Nassau and Suffolk Counties — therapy, psychiatry, methadone clinics, and substance use treatment. Medicaid members: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777.
Getting to mental health appointments consistently is one of the biggest barriers to treatment success. DachiPlus provides discreet, judgment-free transportation to outpatient therapy, psychiatry, methadone maintenance programs, substance use treatment centers, and partial hospitalization programs (PHP/IOP) across Long Island. Medicaid covers most behavioral health transportation — members can book through MAS at no cost. Same-day and recurring scheduling available.
Who uses this service
Who uses mental health transport on Long Island?
- Patients attending weekly therapy or psychiatry appointments
- Individuals in methadone maintenance programs requiring daily transport
- Patients enrolled in partial hospitalization (PHP) or intensive outpatient (IOP) programs
- Those in substance use recovery attending group or individual treatment
- Patients transitioning from inpatient psychiatric care to outpatient treatment
What's included
What is included with every mental health transport trip?
Discreet, judgment-free transport
Recurring daily or weekly scheduling available
Door-through-door assistance
Companion seating at no extra cost
Standing orders for methadone and PHP/IOP programs
How we run your trip
Three promises on every ride
Your return ride is never an afterthought
Round trips are booked as two confirmed legs: your return pickup is scheduled before we ever pick you up. Nobody gets stranded at the clinic waiting for a ride back.
Dispatch you can actually reach
Call or text (516) 754-7777 and a dispatcher answers, Monday through Saturday, 6 AM to 8 PM. Same line before, during, and after your trip; running late or plans changed, you'll always reach a person.
The price is set before you ride
Medicaid trips through MAS cost you $0. Private-pay rates come from a published rate card and are quoted upfront: estimate your fare before you even call.
Before your ride
How should patients and caregivers prepare?
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Have your Medicaid CIN ready — behavioral health transport is covered under NY Medicaid
- ✓ Provide the clinic or therapist address, suite number, and appointment time
- ✓ For daily methadone transport, ask MAS to set up a standing order — one call covers recurring trips
- ✓ Let us know if the appointment is time-sensitive (some programs have strict arrival windows)
- ✓ For PHP/IOP programs, confirm the program hours and expected pickup time for the return trip
- ✓ Call us if your schedule changes — recurring behavioral health appointments can be updated in advance
Service area
Where is mental health transport available?
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Hospitals & facilities
Medical facilities DachiPlus serves for mental health transport
Stony Brook, NY
Stony Brook
Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End.
Transportation info →Huntington, NY
Huntington
Huntington Hospital is a 408-bed teaching hospital and Northwell Health affiliate, serving the North Shore of Suffolk County.
Transportation info →Amityville, NY
South Oaks
South Oaks Hospital in Amityville is a Northwell Health behavioral health center and one of the largest psychiatric and addiction-treatment hospitals on Long Island.
Transportation info →Manhasset, NY
North Shore
North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.
Transportation info →East Meadow, NY
NUMC
NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.
Transportation info →Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
FAQ
Mental Health Transport — common questions
Does Medicaid cover transportation to mental health appointments?
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Yes. New York Medicaid covers non-emergency medical transportation to mental health appointments — therapy, psychiatry, outpatient behavioral health programs, and substance use treatment. Call MAS at 1-844-666-6270 at least 72 hours before your appointment and request DachiPlus. For daily programs like methadone, ask MAS to set up a standing order.
Do you provide daily transportation to methadone clinics?
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Yes. DachiPlus provides daily transportation to methadone maintenance programs (MMPs) and opioid treatment programs (OTPs) across Long Island. Medicaid covers most methadone clinic transportation through a MAS standing order — one authorization covers recurring daily trips. Private pay is also available. Call (516) 754-7777 to set up a schedule.
Can you transport patients to PHP or IOP programs?
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Yes. DachiPlus transports patients to partial hospitalization programs (PHP) and intensive outpatient programs (IOP) for behavioral health and substance use treatment. These programs typically meet multiple times per week or daily. Medicaid covers transportation via MAS standing order; private pay is also accepted.
For methadone clinics and outpatient drug or alcohol treatment: Substance Use & Addiction Treatment Transportation →