Service
Bariatric Medical Transportation on Long Island
Bariatric medical transportation is non-emergency transport equipped for higher-weight patients who need extra space, sturdier seating, or additional assistance. DachiPlus serves bariatric patients across Nassau and Suffolk Counties: we assess your weight, mobility, and equipment needs at booking and send an appropriately-sized vehicle for ambulatory and transfer-capable riders. For patients who need a lift or in-vehicle securement, we coordinate higher-capacity wheelchair-accessible vehicles through our licensed WAV partners. Medicaid (via MAS) covers eligible medical trips; private pay is also available. Call (516) 754-7777.
Higher-weight patients are too often turned away or squeezed into vehicles that are not built for a safe, dignified ride. DachiPlus provides bariatric-aware non-emergency medical transportation across Long Island. When you book, we ask about weight, mobility, and any equipment needs so we can match the right vehicle — a roomier SUV with sturdy, supportive seating and grab assistance for ambulatory and transfer-capable patients. For patients who cannot transfer to a seat, exceed standard vehicle capacity, or need a hydraulic lift and in-vehicle securement, we coordinate a higher-capacity wheelchair-accessible (WAV) vehicle through our network of licensed partners — the same coordination model we use for ambulette service. We will always tell you honestly what we can serve directly and what we will arrange through a partner, so no trip is a surprise. Medicaid covers bariatric transport for eligible medical appointments through MAS; private pay, Medicare Advantage, and long-term care insurance are also accepted.
Who uses this service
Designed for the people who need it most
- Higher-weight patients who need extra space and sturdier seating for a safe ride
- Bariatric patients traveling to surgery, follow-ups, dialysis, or wound care
- Patients discharged from the hospital who need an appropriately-sized vehicle home
- Caregivers and discharge planners arranging transport that other providers declined
- Patients who need additional hands-on assistance during boarding
What's included
Everything you'd expect — and what makes a real difference
A needs assessment at booking — weight, mobility, and equipment — so the right vehicle is sent
Appropriately-sized vehicles with sturdy, supportive seating for ambulatory and transfer-capable riders
Lift-equipped, higher-capacity WAV vehicles coordinated through licensed partners when needed
Patient, trained drivers who assist with boarding and exit
Door-through-door service from home to the facility entrance
Honest, upfront confirmation of what we serve directly vs. coordinate through a partner
Before your ride
A short checklist for patients & caregivers
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ At booking, share approximate weight and mobility so we send the correct vehicle
- ✓ Tell us whether you can transfer to a vehicle seat or need to remain seated/lift-assisted
- ✓ Confirm the facility address and the accessible entrance to use
- ✓ Have your Medicaid ID or insurance information ready for medical trips
- ✓ Mention any equipment traveling with you (oxygen, walker, bariatric wheelchair)
- ✓ Book early when possible — coordinating a specialized vehicle can take extra lead time
Service area
Nassau County & Suffolk County
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
FAQ
Bariatric Transport — common questions
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
What is bariatric medical transportation?
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Bariatric medical transportation is non-emergency transport equipped for higher-weight patients who need extra space, sturdier supportive seating, or additional hands-on assistance. DachiPlus assesses your weight, mobility, and equipment needs when you book so the right vehicle is sent. Ambulatory and transfer-capable patients ride in an appropriately-sized vehicle; patients who need a lift or in-vehicle securement are served through higher-capacity wheelchair-accessible vehicles we coordinate with licensed partners.
What kind of vehicle is used for bariatric transport, and is there a weight limit?
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It depends on your needs, which is why we ask at booking. Patients who can walk or transfer to a seat ride in a roomier SUV with firm, supportive seating and grab assistance. Patients who cannot transfer, exceed standard vehicle capacity, or need a hydraulic lift and securement are matched to a higher-capacity wheelchair-accessible (WAV) vehicle coordinated through our licensed partners. Rather than quote a single weight limit, we confirm honestly what we can serve directly and what we will arrange through a partner — so your trip is never a surprise on the day.
How do I know if I qualify for wheelchair transport or need an ambulette?
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It comes down to one question: can you transfer out of your wheelchair to a vehicle seat for the ride, with driver assistance? If yes — and you use a manual or folding wheelchair — DachiPlus transports you directly: the driver assists the transfer and folds your wheelchair into the trunk. If you cannot transfer, use a power wheelchair or scooter, or must stay in your wheelchair during the trip, you need an ambulette (wheelchair van) with a lift and in-vehicle securement, which we coordinate through licensed WAV partners. When in doubt, call (516) 754-7777 and describe your situation — we will tell you exactly which applies.
If you can transfer to a vehicle seat: Wheelchair Transportation →
If you must stay in your wheelchair (lift-equipped): Ambulette Service →
Coming home from the hospital? Hospital Discharge Transportation →